Welcome to HERBS & HAPPINESS. I/ we produce written content, photographic content and videos for websites and social media platforms including but not limited to the website www.herbsandhappiness.com and its associated newsletter; YouTube; Instagram and Facebook pages.

To do this, we need information about you. Protecting your privacy is really important to us. We only use your information where we have a legal basis to do so. We do not share your information with third parties.

By using our services, you are accepting the terms of this Privacy Policy. We will notify you of any changes to our Privacy Policy so that you can decide whether or not to continue using our services.

Please note that the practices described in this policy only apply to information gathered by us through our services. It does not apply to any information gathered by third-party platforms used to access our services. Please read the privacy policies of Google, Facebook, YouTube, Mailerlite; Instagram and any other relevant third-party platforms carefully to understand what information they may collect, process and use from you.

HERBS &HAPPINESS is in no way responsible and assumes no liability for the privacy of your information collected and used by third-party vendors. Please only use our content, message and comment features if you agree to the privacy policy and terms and conditions of the relevant platform.

Please also read our Terms which set out the contract between you and us.

The information we collect about you

For the newsletter we collect voluntarily from you, your first name, last name and email address
The data collected for google analytics
The data you provide when subscribing and interacting with us on our social media pages.
We may collect certain personal information from you during the normal course of business if we work or collaborate together in some way.

How do we use the information we collect about you?

To provide you with our services and to improve upon them
To maintain your account with us
For internal business purposes and in accordance with our Terms and our Privacy Policy.
To provide you with technical and customer support
To offer new, additional or customized features for our Services
To communicate with you via e-mail, our newsletter and social media platforms

Legal Matters and Safety

We may, without your permission, provide any information we have about you as may be required by law or to prevent or investigate any activity that appears to be fraudulent or illegal or may expose us to legal liability. We may disclose your information and communications if we believe them to be a potential threat to the physical safety of another person or property or if we believe your conduct is unethical, inappropriate and inconsistent with generally accepted norms of behaviour.

Parties with whom we may share your information

We will only share your private information with our service providers who administer and help us to provide our services. They are contractually obliged to uphold your privacy and protect your data.

Our service providers have access to your data so that they can:

Operate and maintain our services on third party platforms and software tools
Perform content moderation and crash analytics
Run e-mail and social media messaging campaigns
Perform service and marketing analytics
Manage payments
Provide technical and customer support

Information shared with other users

Voice, chat, text and other user generated content may be viewed and heard by other users. Users are personally responsible for the content they post online and should avoid revealing any personally identifiable or compromising information in these communications.

Information shared with our partners

We share general information about our users with business or promotional partners, however your personally identifiable information is never shared, sold or leased to any third parties.

Cookies

We use cookies and local storage to monitor aggregate usage and web traffic of our services, to customise and improve our services, to help you navigate our services and to deliver content that matches your interests.

Types of Cookies we use

Strictly necessary cookies to enable you to log into our services, navigate the website and use its features – as examples.
Performance cookies to understand how visitors use our services such as page views and time spent on a page. Knowing what you view most helps us improve our offering.
Functionality cookies to allow our services to remember the choices you have made and your feature preferences for example staying logged in or region specific information.
Advertising cookies relevant to your interests. For this we may share this type of information with third parties.

Third Party Cookies

Third-party platforms used to access our services and other service providers that we engage with may place their own cookies on your hard drive or device. These cookies may provide them with information on your browsing habits. They may be used for security or to send you relevant advertising.

For more information about what cookies or similar technologies those third parties use, please review the cookie policies of the relevant organisations.

Cookie Settings

You have the option to only accept strictly necessary cookies. Although most browsers automatically accept cookies, you can change your browser options to stop automatically accepting cookies or to prompt you before accepting cookies. Declining cookies may prevent you from accessing features of a platform or service.

How we keep your personal data safe

We have appropriate security measures in place to prevent your personal data from being accidentally lost, improperly altered, disclosed or used or accessed in an unauthorised way. Access to your data is limited to third parties who have a business need to access it. They are subject to a duty of confidentiality. We have procedures in place to deal with a personal data breach.

How long we keep your personal data

We keep your personal data so long as you are using our services and in accordance with our Privacy Policy and Terms of Use. This is also the case for anyone we share your information with and who carry out services on our behalf.

Should you stop using our services and there is no longer a (legal) need to keep your personal data we will either remove it from our systems or anonymise it so that it can no longer be associated with you. When removing or anonymising your data we will take commercially reasonable and technically feasible measures to make said personal data irrecoverable and irreproducible.

Your rights and choices

You are able to update, change or delete the information you have provided to us via the platforms you used to provide it and in any relevant account profiles you have created. You may also contact us if you have any questions in this regard. Please note that we may need to retain certain information for recordkeeping purposes and there may be residual information that will remain within our databases and other records, which will not be removed or changed.

Legal grounds

We rely on the following legal grounds to use your data:

Where it is needed to provide you with our service
Where it is our legitimate right to do so to manage our products and services and offer them to you
To comply with our legal obligations
With your consent, where applicable
In the public interest

Your rights under data protection laws

Herewith a list of the rights individuals enjoy under the data protection laws. Whether or not they apply depends on the circumstances:

The right to be informed about the processing of your personal information
The right to have your personal information corrected and incomplete information completed
The right to object to processing of your personal information
The right to restrict the processing of your personal information
The right to have your personal information erased
The right to request access to your personal information and to find out how we process it
The right to move, copy or transfer your personal information

Children

Our services are not intended for individuals under the age of 18 (children). Parents take full responsibility in the event that children make use of our services.

Changes to this Privacy Policy

We may make changes to this Privacy Policy from time to time. You will be given reasonable notice of any material change.

Third parties

Whilst using our services you may access links to third-party websites and services. Any information that you provide on or to a third-party service or that is collected by a third-party service is provided directly to the owner and/or operator of that third-party service. It is subject to their privacy policy. We are not responsible for the content, privacy and security practices and policies of any third-party service. For your own protection, please carefully review the privacy policies of all third-party services that you access.

Users outside the European Union

By using our Services, you consent to the collection, storage, processing and transfer of your information according to the laws of the European Union. You also agree that you are responsible for compliance with applicable laws in your own country and jurisdiction.

Contact Information

Please direct any enquiries about this Privacy Policy via e-mail to connect@herbsandhappiness.com.